1. Introduction

TIERverify Technologies, LLC ("TIERverify™," "we," "us," or "our") operates the TIERverify™ Analyzer platform at analyzer.tierverify.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree, please do not use the Service.

2. Information We Collect

2.1 Account Information

When you create an account, we collect information through our authentication provider, Clerk. This may include:

• Email address
• Passkey credentials (stored securely by Clerk; we do not have access to your passkey private keys)
• Account identifiers and session tokens

2.2 User-Submitted Content

When you use the Analyzer, you submit text content for AI governance scoring. This content is:

• Sent to OpenAI's API (GPT-4o model) for analysis
• Processed to generate governance scores, citation checks, and compliance assessments
• Stored in our database to provide you with analysis history and results

Important: Do not submit content containing sensitive personal information, protected health information, or other regulated data unless you have confirmed such use is appropriate for your compliance requirements.

2.3 Automatically Collected Information

We automatically collect certain information when you visit our Service, including:

• Browser type and version
• Device type and operating system
• Pages visited and features used
• Referring URL and interaction data
• IP address (for security and bot protection)

3. Products Covered

This Privacy Policy applies to all TIERverify products and services, including:

1. AICrewDesk Desktop — Windows desktop application for multi-crew AI workflows and related configuration.
2. AIPGDesktop — Windows desktop application for prompt and persona governance with industry, persona, behavioral, and output tuning.
3. MIKE — Model Inference Kernel Engine (analyzer.tierverify.com) — AI model persona governance and stability testing platform, including security framework analysis and compliance confirmation tools.
4. MPG — Model Persona Governance (mpg.tierverify.com) — Behavioral compliance scoring engine for LLM outputs.
5. TierHire — Web-based job listings with organization, talent and recruiting workflows, job data, and candidate scoring verification.
6. AISimplify Desktop — Windows desktop text simplification (lighter-weight utility).
7. Tierverify.com, tierhires.com, tierapi.com, and all associated subdomains.

4. Content You Submit

4.4 Content You Submit

Depending on the product(s):

• AICrewDesk: Configurations you set are locally managed. API keys used for AI LLMs are stored securely in your Microsoft Windows Credential Manager (TIERverify does not hold them). Objectives, criteria, and any program deliberation configurations you create are stored in a user database profile if they are saved by the user.
• AIPGDesktop: Prompt, persona, industry, behavioral, and output-tuning settings you configure; data handling follows the same local and saved-profile patterns as other Windows desktop products in this family unless otherwise stated in-product.
• AISimplify: Text you submit for simplification is processed by a third-party AI processing provider. We do not store the content of your simplification requests beyond what is needed to process the request, and the processing provider does not use your data for training.
• TierHire: Organization, job listing, talent/recruiting, and candidate scoring verification data you provide to operate listings and workflows; limited to what is needed for accounts, preferences, and the hiring features you use.
• MIKE: AI model configuration selection (no API keys), persona definition selections, and governance selection inputs you submit for testing and security framework evaluation. Submitted data is processed against TIERverify's internal governance framework repository and is not stored or shared externally.
• MPG: LLM conversation transcripts and model outputs you submit for persona compliance analysis and scoring. Submitted content is analyzed for tonal, behavioral, and semantic alignment against your defined persona parameters. Submitted transcripts are not stored beyond the processing of your request.

5. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Process your AI governance analysis requests
• Authenticate your identity and manage your account
• Communicate with you about your account or the Service
• Monitor and analyze usage patterns to improve the Service
• Detect, prevent, and address security issues and abuse
• Comply with legal obligations

We do not sell your personal information. We do not use your data for advertising or ad targeting.

6. Third-Party Services

We use the following third-party services to operate the platform. Each processes data as described:

7. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve the Service. You can manage your cookie preferences at any time using the cookie consent banner or by visiting your browser settings.

8. Data Retention

We retain your account information and analysis history for as long as your account is active or as needed to provide the Service. If you request account deletion, we will delete your personal information within 30 days, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention, legal compliance).

9. Data Security

We implement industry-standard technical and organizational measures to protect your information, including encryption in transit (TLS), secure authentication via Clerk, and access controls on our database infrastructure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

10.1 GDPR (European Economic Area)

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request that we limit processing of your data
• Portability: Request your data in a portable format
• Objection: Object to processing based on legitimate interests

10.2 CCPA (California)

• Know: Request disclosure of what personal information we collect and why
• Delete: Request deletion of your personal information
• Non-discrimination: We will not discriminate against you for exercising your rights
• No sale: We do not sell personal information

To exercise any of these rights, contact us at privacy@tierverify.com. We will respond within 30 days.

11. Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised effective date. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at: